Features

Features

Everything you need to manage your laundry business — from orders to reports.

Order Management

Track every order from drop-off to pickup with full status history and payment tracking.

  • Full order lifecycle tracking
  • Service selection and pricing
  • Payment status and history
  • Promised delivery date (SLA)
  • SMS notifications on status change

Customer Management

Complete customer profiles with contact details, addresses, notes, and loyalty tracking.

  • Customer profiles and contact info
  • Multiple addresses per customer
  • Customer notes and history
  • Loyalty tier tracking
  • Credit limit enforcement

Reports & Analytics

Sales, customer, and order reports with date-range filters and location breakdowns.

  • Sales reports by date range
  • Customer analytics
  • Order volume trends
  • Location-based breakdowns
  • Export to CSV

Role-Based Access

Custom roles with granular permissions. Staff see only what they need to do their job.

  • Custom role creation
  • Granular permission control
  • Platform and tenant roles
  • Audit trail for all actions
  • Multi-tenant isolation

Billing & Payments

Track payments, manage invoices, and handle partial payments with ease.

  • Payment tracking per order
  • Partial payment support
  • Overpayment prevention
  • Billing history
  • Revenue reports

Multi-Branch Support

Manage multiple locations from a single platform with branch-level reporting.

  • Branch-level order tracking
  • Centralized reporting
  • Branch-specific staff roles
  • Cross-branch customer lookup
  • Unified dashboard

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